INTELLIGENT DIGITAL SOLUTIONS
AND A SPICE OF INGENUITY

About Digit

DIGIT is one of Cornwall’s longest established ICT solutions providers
working with market leading vendors to deliver exceptional technology solutions

In an ever-changing technological landscape we are highly regarded by many of our clients for delivering market leading products and solutions backed up by our exceptionally high standard of support and after-sales care. Our relish of a good challenge coupled with our out-of-the-box thinking has helped us deliver many unique solutions to fit our clients exacting needs. We are small but perfectly formed and have spent many years honing our unique range of information and communication technology (ICT) solutions and services aimed at the small and medium sized business sector in Cornwall and throughout the South-West. Our clients range from one-man bands and start-ups to World-class international and £100 million + turnover manufacturers.

We go back, way back, to a long time ago, in a galaxy far, far away….well, OK, maybe not that far back, but before the World Wide Web! We take the latest and best digital products and use them to meet the challenges and ambitions of modern businesses. We offer the perfect blend of big city solutions and small town simplicity. Our team of experienced technical specialists manage and maintain the tools you need to succeed in the modern corporate age. We love what we do and our passion shows through our work. We use technology to help remove barriers to growth and improve the performance of your business. We like making great ideas happen.

What we do?

Tailor-made technology solutions for your business

From Zero to Hero

From assistance with a spreadsheet formula to urgent help getting your business back up and running fast after a major disaster like a fire or a flood, we are level-headed under pressure and are here to help. We make the complex simple.

Helping you grow

We offer access to an ecosystem of market-leading hardware, software and services that we can quickly tailor to your unique requirements and maximise the potential of your business. We do cool stuff with cool technology.

One of your team

We make working alone great and working together better. We work as a friendly and adaptable extension of your team using our knowledge and experience to deliver results everyone can be proud of. We are in it together.

View works

How about Some Fun Facts about us?

£60

Average cost per hour

89%

Positive feedback

1693

Incidents resolved last year

877

Cups of tea

That’s a lot of cups of tea!

DIGIT is a business technology solutions provider dedicated to crafting the best solution for your business

Who we are?

We are Digit Info-Tec

We are a dedicated team of experienced hardware and software engineers with many decades of experience in the ICT industry who work day-in and day-out to bring our clients the best technology and highest quality solutions for modern businesses to succeed in a digitally connected world. Expertise. Proven.

The Hardware Team

The bricks and mortar

The Software Team

The clever stuff of 1s and 0s

A glimpse of some of the work we’ve done for
our forward thinking clients

Remote Disaster Recovery Site

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<h2 style="text-align: center;">Remote Disaster Recovery Site</h2>
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<p>We were approached by one of the region’s largest employers, a £100+ million turnover company and a regional household name, to provide a remote disaster recovery capability for their large, mission-critical sales, accounts and production infrastructure. The plan involved the ability to rapidly transfer all operational server and telecoms systems to a site 12 miles away in the event of a major disaster impacting their head office location. The solution uses a high-speed Ethernet circuit provided by <a title="BT OpenReach Ethernet" href="http://www.openreach.co.uk/orpg/home/products/ethernetservices/ethernetservices.do" target="_blank">BT OpenReach</a> to link both sites together at gigabit speeds along with a separate Managed WAN operated by <a title="Gamma Telecom" href="http://www.gamma.co.uk/" target="_blank">Gamma Telecom</a> . Dell servers provide front-end virtualisation with EqualLogic SANs picking up the back end. The layer-3 network infrastructure utilises Cisco 10 Gigabit Ethernet. Using hybrid replication solutions that include their IBM iSeries system, we are able to offer a choice of fully automated or manually triggered fail-over of individual systems or the entire site, including SIP trunks and dynamic re-routing of WAN traffic. This enables the client to move 300+ workers from one site to another in less time than it takes them to drive there. Digit are responsible for the bulk of the project management, design, configuration and implementation including the supply and configuration of the Cisco, PowerEdge and EqualLogic platforms as well as the on-going maintenance and also act the primary contact in the disaster recovery plan.</p>
<h5><span class="highlight">Project Details</h5>
<ul>
<li><strong>Cost:</strong> £100,000</li>
<li><strong>Users:</strong> 1,000</li>
<li><strong>Due:</strong> 2015</span></li>
</ul>

Remote Desktop Services

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<h2 style="text-align: center;">Remote Desktop Services</h2>
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<p>Our client required a remote worker solution for their mobile workforce and remote-office staff. After assessing the needs of individual end-users a hybrid solution was chosen that included Virtual Desktops (VDi), Application Hosting (RemoteApp) and Terminal Services (Remote Desktop).<br />
Utilising Microsoft Windows 2012 we delivered a low-cost three-in-one solution with Microsoft VDi and differencing disks to provide 20 virtual machine images in a shared pool together with Microsoft Office Remote App and a full Terminal Server for other line-of-business software. Remote office workers primarily used the Remote Desktop solution whilst home and mobile workers used a combination of VDi with RemoteFX and RemoteApp on Apple iPad tablets. This enabled staff to work on-the-go and be able to access client confidential information whilst at the client’s site. As a result of the flexibility this solution provided, the company was able to introduce a flexible working policy for its staff that resulted in a significant upturn in morale and productivity. Smart solutions for smarter working.</p>
<h5><span class="highlight">Project Details</h5>
<ul>
<li><strong>Cost:</strong> £10,000</li>
<li><strong>Users:</strong> 50</li>
<li><strong>Completed:</strong> 2013</span></li>
</ul>

PCI Compliance

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<h2 style="text-align: center;">PCI Compliance</h2>
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<p>One of the region’s leading retailers needed to bring their card payment systems into the 21<sup>st</sup> century. Unfortunately, their IT infrastructure at each of their retail outlets was even older than their card readers. We were tasked with upgrading their network infrastructure to support new EPOS platforms and provide PCI v3 compliance and beyond. The solution was to use a combination of SonicWall firewalls and Meraki cloud-managed switches and wireless infrastructure following a detailed wireless site survey at each location. Additional cabling infrastructure was installed and a new VLAN topology deployed with full colour-coding to make the system easy for on-site staff to support. Beyond the obvious security benefits offered by the new network infrastructure, including the total isolation of the cardholder data environment and flow-level network monitoring, we have also designed and deployed new PC images and a new Active Directory structure and Group Policies that work in-line with revised working practices to achieve and exceed the security standards required by the Payment Card Industry.</p>
<h5><span class="highlight">Project Details</h5>
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<li><strong>Cost:</strong> £160,000</li>
<li><strong>Users:</strong> 600</li>
<li><strong>Completed:</strong> 2014</span></li>
</ul>

Managed VPN and Firewall

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<h2 style="text-align: center;">Managed VPN and Firewall</h2>
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<p>We were approached by a leading chain of lifestyle clothing and accessories stores to take over the operation of their wide area network, spanning 24 sites in some of the poorest-connected parts of the county. As part of this project we were responsible for deploying over 30 digital and 50 analogue voice lines, together with numerous broadband circuits all through Digit’s in-house telecommunications services division. The solution involved migrating all of the telecoms and broadband lines peak-season with negligible business impact before deploying a new Sophos UTM appliance and the managed VPN infrastructure. Since the migration the near-weekly telecoms faults and VPN outages have all but disappeared and speeds have increased, all whilst managing to reduce their overall telecoms bill.</p>
<h5><span class="highlight">Project Details</h5>
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<li><strong>Cost:</strong> £20,000</li>
<li><strong>Users:</strong> 250</li>
<li><strong>Completed:</strong> 2014</span></li>
</ul>

Next Generation LAN

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<h2 style="text-align: center;">Next Generation LAN</h2>
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<p>In this 7 month long project, Digit were commissioned to upgrade an old and failing 10/100 mbps CAT5 network to a multi-gigabit next-generation platform capable of supporting cutting-edge security and access control solutions, monitoring and diagnostic, voice, video and data traffic.<br />
Once the initial specification was agreed with senior managers, Digit set about designing and refining a network plan. New multi-core fibre that could support 10 Gigabit connections was laid in two separate rings. Meanwhile Digit built and tested various iterations of the final solution in test labs off-site, liaising closely with third parties to ensure all required Traffic Prioritisation, Bandwidth Shaping, Routing and Segmentation was achieved. The final solution would see the deployment of a Layer-3 to the Access layer Cisco network with multi-path redundancy and link aggregation to provide multi-gigabit connectivity between cabinets. New VLAN topologies were deployed along with a new IP addressing scheme and accompanying DHCP scopes, full documentation and colour coding. Netflow monitoring was deployed to enable monitoring of traffic and identification of potential issues and security risks at the network layer. Gigabit connectivity was deployed to the desktop and Access Control Lists were deployed to firewall traffic between clients and servers, isolating core systems behind multiple layers of security. The final solution was deployed over a single weekend with only a couple of hours of out-of-hours downtime in off-peak season that went unnoticed.<br />
The result is a network with more than 10 times the bandwidth, seamless transport of voice, data and video traffic, port-based security that prevents end-users plugging in unauthorised devices or accessing parts of the network they should not be in and traffic prioritisation that has stopped low-priority high-bandwidth traffic from dragging down the network. They have witnessed the total elimination of the high level of collisions and packet drops that were being seen on the old network. End users have seen an increase in speed and stability, eliminating downtime events with the addition of a redundant core which has resulted in an increase in productivity across the board. On a company this size, those productivity improvements results in recovery of the entire project cost in under three months. Forward-thinking solutions for forward-thinking companies.</p>
<h5><span class="highlight">Project Details</h5>
<ul>
<li><strong>Cost:</strong> £190,000</li>
<li><strong>Users:</strong> 300</li>
<li><strong>Completed:</strong> 2013</span></li>
</ul>

Converged Communications

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<h2 style="text-align: center;">Converged Communications</h2>
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<p>In one of the most challenging projects we have been involved in, we were approached by a major property development company to provide telephony and broadband solutions to multiple offices and development sites. Offices were in different area codes but included the ability for staff in the other office to answer incoming calls, together with fibre optic and wireless connectivity on a challenging building site environment. The entire project needed to be completed to a tight budget. We provided a number of analogue lines for ADSL and FTTC broadband services along with multi-channel ISDN for telephony. SIP trunks and non-geographic numbers were provided to link the offices up to the Digit-supplied PBX with two branch office systems. We linked up the construction site with a combination of armoured, ducted fibre and phone cable and flooded the site with 54Mbps wireless using a triangulated mesh network. This enabled us to install desk telephones in each of the offices and SIP DECT phones on the construction site. We deployed a head-office based Exchange Server email solution with integrated voicemail from the PBX and electronic fax-to-email. The PBX even allowed the clients to conduct video conferences so they could be where they were most needed but never miss a meeting. Even when stood in the middle of a remote field in a remote corner of the UK where mobile networks fear to tread, the client was still able to make and receive crystal clear voice calls.</p>
<h5><span class="highlight">Project Details</h5>
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<li><strong>Cost:</strong> £15,000</li>
<li><strong>Users:</strong> 10</li>
<li><strong>Completed:</strong> 2012</span></li>
</ul>

Industrial Monitoring and Control

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<h2 style="text-align: center;">Industrial Monitoring and Control</h2>
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<p>We were approached by one of the region’s leading solar farm developers to provide a remote monitoring and control solution for some of their projects. Given the remote location of these projects the chosen solution needed to be able to provide real-time operation over a wireless 3G data connection. Digit are no strangers to industrial monitoring and control solutions, even when they are in remote and inaccessible locations (luckily we’ve got a Land Rover in the fleet so we could get to this site!). The chosen solution made use of vendor-supplied and bespoke hardware and software along with a specialised 3G router and antenna, to upload real-time performance data to the vendor web portal facilitating remote monitoring as well as providing control of the inverters and associated infrastructure.</p>
<h5><span class="highlight">Project Details</h5>
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<li><strong>Cost:</strong> £5,000</li>
<li><strong>Users:</strong> 5</li>
<li><strong>Completed:</strong> 2012</span></li>
</ul>

HD Streaming Webcams

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<h2 style="text-align: center;">HD Streaming Webcams</h2>
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<p>We were approached with the unique and challenging proposition to deliver a world first of a chain of Surfcam’s that would show real-time, HD-quality live streaming shots of some of Cornwall’s best surf beaches. Delivering indoor and outdoor CCTV solutions is nothing new and we opted for industry-leading 1080p CCTV cameras to achieve the required image quality. However, the project also involved delivering sufficient broadband throughput to carry the HD streams to some of the most remote parts of the county, which involved a fair bit of clever trickery with the stream encoding to optimise both quality and bandwidth.<br />
Digit provided the analogue lines and Annex-M broadband services to each location as part of our Managed Broadband offering, along with cabling and Power-over-Ethernet infrastructure to run the cameras. The cameras stream via Digit’s own cloud-based streaming servers before being delivered to the client’s website. Our infrastructure provides the end-user connectivity to the stream and supports all possible platforms and profiles from Android and iOS smart phones to Windows PCs, Linux servers and Apple OS X.<br />
Digit also wrote custom code on one of our cloud-based Linux Command and Control servers that remotely controls each of the cameras and manages their positioning based on the current state of the tide. After all, the cameras are to watch the surfers, not the sunbathers! The popularity of the cameras has been such that the client has seen a major uplift in sales on their website as a result. A great example of two forward-thinking companies working together! And what is the result? Well, we think it’s <a title="Anns Cottage Surf Webcams" href="http://www.annscottage.com/community/fistral/" target="_blank">pretty awesome… </a></p>
<h5><span class="highlight">Project Details</h5>
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<li><strong>Cost:</strong> £25,000</li>
<li><strong>Users:</strong> PUBLIC</li>
<li><strong>Completed:</strong> 2012</span></li>
</ul>

Awesome technology solutions that require
a strong mix of multidisciplinary skills

Our Services

Remote Services

A range of remote support, management, monitoring, asset management, tracking, updating and security services to keep your infrastructure in tip-top condition.

Network Sevices

A range of infrastructure hardware and software solutions including firewalls, managed networks, log management and network monitoring to structure cabling, wireless, backhaul and managed WAN solutions.

Infrastructure

On-premises and cloud server infrastructure, virtualised server workloads, backup and storage solutions and infrastructure management and monitoring solutions to keep your core infrastructure running 24x7x365

Telephony

A range of fixed line, digital, leased line, mobile, broadband and hosted telephony solutions to deliver enterprise-class telephony services wherever your workforce may be.

CCTV

Indoor and outdoor premises security, streaming webcams for marketing and advanced and bespoke computer vision solutions for specialist requirements

Cloud & XaaS

Leveraging the platforms and service offerings of the largest cloud providers to deliver scalable, quality cloud applications, infrastructure and services to give your business the competitive edge.

Security

A range of hardware, software and services from managed networks, wifi, firewalls to encryption, compliance management, malware protection, penetration testing and security audits by certified testing engineers.

IoT

Internet of Things, or devices – from smart building sensors and networks to cloud data analytics, bespoke electronic hardware prototyping and infrastructure management services we give you the tools to capitalise on the next wave of the technology revolution.

AI

Building on our IoT services we offer bespoke machine learning solutions to address specific problems for your business. Utilising cloud workflows and GPU clusters we can provide a range of machine learning and deep learning expertise.

Curious to learn more?

Get in Touch

Some of the people who have trusted us so far

Contact Us

Boslowen, Moorland Road, Indian Queens, St Columb, Cornwall. United Kingdom. TR9 6HJ

+44 (0) 1726 390 020

operations@digitinfotec.co.uk

Send a Message

We bring a personal and effective approach to every project we work on.

Looking for a job? We are always on the lookout for high-calibre individuals. If that sounds like you then get in touch! You’ll need to be super talented, ambitious, driven, organised and like a duck-to-water when it comes to learning a lot of new and complex things…fast!

duck2water